QuantumHeatPacks.com

Your Official Reusable Instant HeatPack Source

Veteran Owned

We normally ship all in-stock items within one business day from the time your order is received. Orders are usually shipped via USPS (United States Postal Service) and actual delivery time may vary according to your ZIP Code. Because we use USPS Priority Mail, most orders arrive within 2-4 business days of shipping. If an item is "out of stock, the backordered product will be shipped immediately upon its arrival from our warehouse.

Occasionally, circumstances beyond our control will require additional shipping time. Holiday seasons, large orders, custom items, special orders, and out of stock items may take longer. We will contact you by email or telephone if items are backordered or if the item ordered has been discontinued or is no longer available.

If you are requesting a rush order and require delivery before times indicated, please e-mail for current shipping times for particular products and locations.

All heat packs are warranted directly by the manufacturer.  No other warranty either expressed or implied is offered by QuantumHeatPacks.com.  Neither QuantumHeatPacks.com nor the manufacture is responsible for abuse or mistreatment of item(s).  Items that are reported defective within 15 days of receipt will be replaced..  Manufacturing Defect Claims reported after 15 days of receipt for any defects may be replaced or repaired at the discretion of the Manufacturer for the LIFETIME OF THE PRODUCT. Purchaser is responsible for any shipping, handling or freight costs. See RETURNS below for additional information.

Warranties

Returns

If you are dissatisfied with any of our heat packs you may request to return the undamaged item for a refund within 15 days of receiving your order.  Please contact us for special instructions to return a product. Authorized returns of undamaged items will be accepted within 30 days and a refund will be credited back to your credit card minus any shipping, handling or freight costs.  Returns accepted after 30 days may be subject to a 15% restocking fee.

Current Shipping Rates:

Unless otherwise stated or agreed upon, all orders will be shipped via USPS (United States Postal Service) Priority or 1st Class Mail.

Product shipped via USPS to the continental US will normally have a transit time of 2 - 4 business days.

For all international shipments:

Please call 507.399.0596 or email us at sales@quantumheatpacks.com for current rates.

Shipments to all 50 States

  Order Amount           Shipping Rate

                   $1 to $199                  $4.99

                  $200 & Up                 Free